PRIVACY POLICY
Effective Date: 01 July 2025
Bio Regeneration Clinic Pty Ltd
ABN: 23 683 013 318
Level 3, 60 Martin Place, Sydney NSW 2000
Email: info@brclinic.com.au
Phone: 1300 991 898
Website: www.brclinic.com.au
1. Purpose
Bio Regeneration Clinic Pty Ltd (“we”, “us”, “our”) is committed to protecting your personal and health information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By engaging with our services, you consent to the collection, use and disclosure of your personal and health information as outlined in this policy.
2. Information We Collect
We collect personal and sensitive health information necessary to provide safe and effective healthcare services.
Personal Information
- Name, date of birth, address, phone, email
- Medicare and healthcare identifiers
- Payment and billing details
- Identification documents where required
Health Information (Sensitive)
- Medical history, medications, allergies
- Pathology and test results
- Treatment notes and clinical records
- Lifestyle and health goals
3. How We Collect Information
We collect information directly from you via consultations, forms, telehealth, email and SMS.
We may also receive your information from third parties, including prior healthcare providers, where relevant to your care.
4. Why We Collect Information
We use your information to provide clinical care, coordinate treatment, issue prescriptions, manage administration and comply with legal obligations.
If you do not provide required information, we may be unable to provide services safely.
5. Disclosure of Information
We may disclose your information to healthcare providers, pharmacies, pathology labs, regulators and service providers.
We may share limited information with secure payment providers (e.g., Stripe) to process transactions.
6. Data Security
We implement industry-standard safeguards to protect your information from misuse, loss, or unauthorised access.
7. Telehealth
Our services may be delivered via telehealth.
Consultations are only recorded where clinically necessary and with your explicit consent.
8. Overseas Data
Some service providers may store data outside Australia.
We take reasonable steps to ensure compliance with Australian privacy standards.
9. Data Breaches
In the event of a data breach, we will notify affected individuals and the OAIC where required under law.
10. Your Rights
You may request access, correction, or raise complaints regarding your information.
11. Complaints
Contact: info@brclinic.com.au
OAIC: https://www.oaic.gov.au
HCCC: https://www.hccc.nsw.gov.au
12. Updates
We may update this policy from time to time.
Copyright © 2025 Bio Regeneration Clinic - All Rights Reserved.